Refund policy

We are proud of our JC Kate's product assortment and want you to be perfectly satisfied with your purchase. All of JC Kate's products are guaranteed. If you are not satisfied for any reason, we will gladly provide a store credit for your order.

Sorry, we cannot accept returns on any personalized, monogrammed, special order items, sale items or on items damaged through normal wear and tear. In the event that your merchandise is damaged upon arrival, please notify us within twenty-four (24) hours so that we may replace the damaged merchandise.

How do I make a return?
Returns are easy. You can return the merchandise through the mail for a store credit or replacement. To make a return by mail, simply indicate the reason for return and the action to be taken, such as replacement or store credit.
Place the information in the box with your merchandise.

Send the package to:
JC Kate Boutique
109 Arnould Blvd
Lafayette, LA 70506

We will process your return and follow your instructions. You may use the shipping carrier most convenient for you.

If you have any questions please call 1-337-456-7798 M-F from 10:00AM to 6:00PM CST.